Return & Refund Policy

Thanks for shopping with Dove & Bear.

If you are not entirely satisfied with your purchase, we’re here to help!

Returns

You have 14 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Please ensure your item has proof of purchase – this can be a note enclosed of your order

confirmation number, date of purchase and full name.

Please be aware that as a small business we can not cover your postage costs for returns.

Dove & Bear 
157 Claremount Road
Halifax
West Yorkshire 
HX3 6JL 

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned

item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of

payment).

You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping

costs are nonrefundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, feel free to contact us at

info@doveandbear.com.